Terms & Conditions

Effective Date: 18 May, 2024

Welcome to KutchCar.com. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. General Terms

1.1 Acceptance of Terms

By using our services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

1.2 Modification of Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the site and services after any modifications indicates your acceptance of the new terms.

2. Rental Agreement

2.1 Eligibility

To rent a vehicle with a driver, you must be at least 18 years old and possess a valid ID.

2.2 Rental Period

The rental period begins when the vehicle and driver arrive at the designated pickup location and ends when the vehicle and driver are returned to the drop-off location. Additional charges may apply for overtime usage.

2.3 Vehicle Condition

Our drivers are responsible for maintaining the vehicle in good condition during the rental period. Customers are required to report any issues with the vehicle immediately to our customer service team.

2.4 Usage Restrictions

Our vehicles and drivers must not be used:

  • For any illegal purpose.
  • By any person who is not an authorized driver provided by KutchCar.com.
  • To push or tow another vehicle.
  • In any race, test, or contest.
  • Outside the permitted geographical area.

3. Payments and Fees

3.1 Rental Rates

Rental rates are determined by the type of vehicle, the rental period, and the inclusion of a driver. All rates are subject to applicable taxes and fees.

3.2 Payment Methods

We accept the following payment methods:

  • Cash
  • Bank Transfer
  • UPI (such as Google Pay, PhonePe, Paytm)

Payment is due at the time of reservation or vehicle pickup, depending on the rental agreement.

3.3 Additional Fees

Additional fees may apply for:

  • Overtime usage
  • Additional services
  • Tolls
  • Parking fees
  • Entrance fees
  • Fines
  • Damages

4. Cancellations and Refunds

4.1 Cancellation Policy

Reservations can be canceled up to 5 days before the pickup time for a full refund. Cancellations made after this period may incur a fee.

4.2 Refunds

Refunds will be processed within 5 working days of the cancellation or completion of the rental period, subject to inspection and approval.

5. Insurance and Liability

5.1 Insurance Coverage

Basic insurance coverage is included in the rental rate. Additional coverage options may be available for purchase.

5.2 Accidents and Damages

In the event of an accident, our driver will report it immediately to KutchCar.com and the local authorities. Customers are responsible for any damages not covered by insurance.

5.3 Liability

KutchCar.com is not liable for any indirect, incidental, or consequential damages arising from the rental or use of our vehicles and drivers.

6. Privacy

6.1 Personal Information

We collect and use your personal information in accordance with our Privacy Policy, which is available on our website.

7. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Kachchh, Gujarat, India.

8. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Phone: +91 80694 09841
Email: hi@kutchcar.com
Address: Opp. Civil Hospital, Layja Road, Mandvi, Kutch, Gujarat, India. PIN: 370465

KutchCar.com
Where Kutch Trip Begins